Privacy Policy
Last Updated: July 1, 2025
Effective Date: July 1, 2025
Who We Are
Alchim312 operates CDviz Enterprise and CDviz SaaS services at cdviz.dev. This policy covers our commercial offerings only - our open-source CDviz Community edition operates independently.
Contact us: privacy@alchim312.com
What Information We Collect
When you create an account:
- Name, email, company information
- Username and encrypted password
- Billing information for subscriptions
When you use our service:
- Your SDLC monitoring data and project configurations
- Technical data (IP address, browser type, usage patterns)
- Cookies for authentication and functionality
We use analytics cookies only with your consent.
How We Use Your Information
- Provide the service: Authentication, billing, support, and features
- Improve our service: Analyze usage patterns and fix issues
- Communicate: Service updates, support responses, and marketing (with consent)
- Legal compliance: When required by law
Who We Share Data With
Service providers we trust:
- Supabase: Database and authentication (EU servers)
- Creem: Payment processing (PCI DSS compliant)
- Hostinger: Server hosting (EU servers)
- Cloudflare: CDN, DNS, SSL/TLS, network and additional storage (EU/US servers)
- Google: email (EU/US servers)
- Analytics: Anonymized usage data for service improvement
Legal requirements: We may share data when required by law or to protect rights.
Your Rights
You can:
- Access your data or request a copy
- Correct inaccurate information
- Delete your account and data
- Opt-out of marketing communications
- Control cookies through your browser
To exercise these rights: Contact privacy@alchim312.com
Data Retention
- Account data: Until you delete your account or 3 years of inactivity
- Billing records: 7 years (legal requirement)
- Support communications: 3 years
Security
We protect your data with:
- Encryption for data in transit and at rest
- Regular security assessments
- Immediate response to security issues
Cookies
- Essential cookies: Required for login and security
- Analytics cookies: Usage tracking (requires your consent)
- Preference cookies: Remember your settings
Manage cookies through your browser settings or our cookie banner.
Children's Privacy
Our services are not for anyone under 16 years of age. We don't knowingly collect data from children.
International Transfers
Some data may be processed outside the EU. We ensure protection through standard contractual clauses and other legal safeguards.
Changes to This Policy
We'll notify you 30 days before any major changes via email or website notice.
Questions or Complaints
Contact us: privacy@alchim312.com (we respond within 30 days)
EU residents: You can also contact your national Data Protection Authority if you have concerns.
By using CDviz Enterprise or SaaS, you agree to this Privacy Policy.